Privacy Policy

Who Is Responsible for Your Information?

The business operating the Velmoris website determines the purposes and means of processing personal information for its own wholesale retail operations, except where another entity independently determines its own processing activities.

Trading Name: Velmoris
Website: https://velmoris.store
Email: support@velmoris.store
Legal Business Entity: [INSERT REGISTERED LEGAL BUSINESS NAME]
Registered Business Address: [INSERT COMPLETE BUSINESS ADDRESS]
Country of Establishment: [INSERT COUNTRY]

For processing undertaken on our behalf, certain service providers may act as processors or service providers. Other organizations, including payment providers or commerce platforms, may independently determine aspects of their own data processing under applicable laws and their respective privacy policies.

If a data protection officer or regional representative is legally required or formally appointed, the relevant contact information will be provided below or through an appropriate supplementary notice.

Data Protection Contact / Representative, if applicable: [INSERT VERIFIED DETAILS OR REMOVE IF NOT APPLICABLE]

Information We Collect

Depending on how you interact with Velmoris, we may collect information that you submit directly, information generated when you use our services, and information provided through integrated commerce or service providers.

The categories below describe the types of information relevant to our online wholesale activities. Not every category will necessarily be collected from every visitor.

Payment card details are generally submitted through the payment processing environment rather than ordinary customer support email. We do not ask customers to transmit complete payment card numbers or account passwords by email.

Where a wholesale application requests business information about an individual proprietor or representative, that information may qualify as personal information and is handled accordingly.

How We Receive Information

We may receive personal information through several channels associated with our wholesale commerce activities.

• Directly from you: when you complete registration inquiries, submit contact forms, place orders, communicate with support, or provide your business details.
• Through transactions: when our commerce platform generates order records, payment confirmations, fulfillment details, or refund information.
• Automatically through technology: when permitted cookies, server logs, security functions, or similar technologies collect device and website interaction information.
• From service providers: when payment processors, delivery partners, fraud prevention providers, or customer support systems provide information relevant to their services.
• From business representatives: when an authorized colleague or organization supplies details necessary to establish or manage a commercial account.

We aim to limit information collection to what is reasonably relevant for legitimate and disclosed purposes, subject to applicable legal obligations.

How We Use Personal Information

Velmoris processes information to operate its website, manage wholesale business relationships, provide requested products and services, and fulfill applicable obligations.

Legal Bases for Processing

Where laws such as the GDPR or UK GDPR apply, our processing must be supported by an appropriate lawful basis. The relevant basis depends on the information involved and the actual processing purpose.

• Performance of a contract: processing needed to fulfill purchases, manage applicable account services, or respond to certain requests before entering a contract with an individual.
• Legitimate interests: processing reasonably necessary to operate and secure our business, address customer requests, protect against fraud, and maintain appropriate business relationships, subject to any required balancing of individual rights.
• Legal obligations: processing necessary to comply with tax, accounting, regulatory, or other applicable legal requirements.
• Consent: processing activities that require consent, which may include particular marketing communications or non-essential technologies in relevant jurisdictions.

When dealing with representatives of corporate customers, contractual necessity may not be the correct legal basis for all processing because the contract may be with their employer rather than the individual. Appropriate bases should be assessed for each processing activity.

Where consent is used, individuals may withdraw it in accordance with applicable law. Withdrawal does not retrospectively make earlier lawful processing unlawful.

Legal bases must reflect the operating business's real data practices and applicable jurisdiction.

When Information May Be Shared

We may disclose information where necessary to operate our online business, provide requested services, comply with legal duties, or address legitimate security and commercial needs.

Recipients may include:

• Shopify and related commerce services: for website hosting, checkout, customer accounts, order management, and other enabled platform features.
• Payment processors: for payment authorization, transaction processing, refunds, chargeback management, and fraud screening.
• Shipping and fulfillment providers: for preparing, transporting, tracking, and delivering merchandise.
• Technical service providers: for website security, infrastructure, customer communications, and permitted analytics.
• Professional advisers: such as legal, accounting, auditing, or compliance advisers where reasonably necessary.
• Public authorities: where disclosure is required by applicable law, valid legal process, or other legally recognized obligations.
• Business transaction parties: where information is appropriately handled as part of a lawful merger, acquisition, financing, or business restructuring.

Service providers may be required to protect personal information and process it according to applicable contractual and legal requirements. Some organizations may act as independent controllers for particular processing activities.

We do not represent that every recipient, advertising service, or optional integration described here is necessarily enabled on our store. Actual disclosures must be evaluated against the installed Shopify apps, marketing tools, and operational partners.

Cookies, Analytics & Similar Technologies

Cookies are small pieces of information stored or accessed on a device when a website is visited. Related technologies may include pixels, tags, local storage, or other identifiers used to support website functionality and understand permitted interactions.

Depending on the technologies enabled on our Shopify store, cookies and similar technologies may serve the following purposes:

We will provide required consent or preference mechanisms in the regions where applicable law requires them. Available controls may include a cookie banner, consent preferences, browser options, or designated privacy choices.

Browser settings may allow users to delete or block certain cookies, but disabling necessary technologies can affect website operation.

Cookie preferences: [INSERT VERIFIED LIVE COOKIE PREFERENCES LINK OR REMOVE THIS LINE UNTIL CONFIGURED].

Where Shopify Network Intelligence or other optional advertising technologies are enabled, additional disclosures and privacy controls may be necessary.

Marketing & Wholesale Communications

We may communicate with customers about orders, purchasing inquiries, account administration, product availability, and other matters necessary to provide requested services.

Where permitted by law, business contacts may also receive information about new women's fashion collections, wholesale purchasing opportunities, or promotional updates.

Marketing communications will be sent only where a legally appropriate basis exists. Depending on the region and communication method, consent or another permitted basis may be required.

You may opt out of marketing emails using the unsubscribe mechanism in the relevant message, where provided, or by contacting support@velmoris.store.

Opting out of promotional communications does not prevent us from sending necessary transactional messages about outstanding orders, account security, or requested services.

We do not require customers to agree to unrelated promotional communications as a condition of receiving legally required notices or exercising privacy rights.

International Data Transfers

Velmoris may interact with buyers, technology providers, payment services, and logistics partners operating in different countries. As a result, personal information may be accessed, processed, or stored outside the country where a customer resides.

International processing may occur when supporting overseas wholesale customers, coordinating international shipping, or using cloud-based commerce and communication services.

Where applicable data protection law restricts international transfers, legally recognized safeguards must be used when required. These may include adequacy decisions, approved contractual mechanisms, or other permitted arrangements.

The exact safeguards, locations, and service provider relationships depend on the actual operation of our store and the services enabled.

Individuals who are entitled to information about relevant international transfer arrangements may contact us using the details below.

How Long We Keep Information

We retain personal information only for as long as necessary for the relevant purposes, subject to lawful retention requirements and legitimate business needs.

Retention periods may depend on the nature of the information, applicable statutory obligations, contractual requirements, potential disputes, and the need to maintain appropriate business records.

When information is no longer needed, we aim to delete, anonymize, or otherwise securely manage it in accordance with applicable retention and disposal requirements.

Requests for deletion may be subject to exceptions, including where we must retain certain records for legal compliance, fraud prevention, or the establishment, exercise, or defense of legal claims.

Security Measures

Appropriate security measures may include restricted access to business systems, platform-level security features, authentication controls, contractual safeguards with service providers, and reasonable procedures for addressing suspected unauthorized activity.

The specific measures used depend on our actual systems and service providers. Customers should never provide passwords or full payment card credentials through ordinary support email.

Your Privacy Rights & Choices

Depending on your location and the data protection laws applicable to the processing, you may have rights relating to personal information we hold about you.

Some rights are subject to verification, lawful limitations, and specific exceptions. The categories below describe potential rights and do not imply that every right is available in every jurisdiction.

How to Submit a Privacy Request

To submit a request concerning your personal information, contact support@velmoris.store with the subject line "Privacy Request."

Please describe the nature of your request and provide sufficient information for us to locate the relevant account or records. We may request additional information where reasonably necessary to verify identity or authority before disclosing or changing personal information.

Where a request relates to a business account, we may need to confirm whether the requester is the relevant individual, an authorized company representative, or a legally permitted agent.

We will respond within the timeframe required by applicable law and will explain any lawful limitation or exception relevant to the request.

Additional Regional Privacy Rights

Residents of certain US states may have additional rights relating to access, deletion, correction, data portability, and opting out of particular forms of data sales, sharing, targeted advertising, or profiling, depending on the relevant law and the business's activities.

Individuals in the European Economic Area, United Kingdom, or Switzerland may have rights under applicable regional data protection laws, including rights to object to certain processing and lodge complaints with an appropriate supervisory authority.

We will not unlawfully discriminate against individuals for exercising rights protected by applicable privacy law.

Children, External Sites & Service-Specific Processing

Children's Privacy

Velmoris is primarily intended for professional buyers and adults engaging in legitimate commercial transactions. Our wholesale services are not designed to solicit personal information from children.

We do not knowingly seek to collect information directly from children in violation of applicable child privacy laws. If you believe that information has been submitted inappropriately, please contact us so that the matter can be reviewed.

External Websites

Our website may include links or integrations connecting users to websites and services operated by third parties. Those services may process information under their own privacy policies and terms.

We encourage visitors to review relevant notices before providing information to external services.

Shopify Services

Our store uses Shopify to support online commerce. Shopify may process personal information when customers browse, place orders, use customer account features, or interact with Shopify-enabled services.

Shopify may undertake certain processing for its own purposes as described in its applicable privacy documentation, including where additional consumer services or optional platform features are used.

For information about Shopify's independent privacy practices, visit Shopify Privacy.

Where Shopify Network Intelligence or Enhanced Services are enabled, the associated disclosures and privacy controls must reflect the actual configuration of this store.