Contact Us

VELMORIS / CLIENT RELATIONS

Contact Us

Every great wholesale partnership begins with a conversation.

Whether you are exploring our collections, sourcing inventory for your boutique, reviewing an existing order, or seeking product information, our team welcomes your inquiry.

Women's Lingerie · Evening Dresses · Cocktail Dresses · Boutique Wholesale

DIRECT BUSINESS INQUIRY

Send Us a Message

Please complete the form below and choose the subject that best matches your request. Our team can then review the relevant details.

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Please do not include passwords, complete payment card details, or other unnecessary sensitive information.

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HOW WE CAN ASSIST

Dedicated Support for Fashion Retailers

Our contact channels support different stages of the wholesale buying process, from exploring products and requesting information to resolving issues with existing purchases.

01

Wholesale Partnerships

Introduce your business and learn about available purchasing opportunities, eligibility requirements, and account inquiries.

02

Product Information

Ask about specific styles, color options, garment measurements, materials, and available product details.

03

Bulk Order Requests

Share the required product references, sizes, colors, quantities, and destination to inquire about larger purchases.

04

Ordering & Payments

Request assistance regarding order references, checkout questions, invoices, or payment confirmation concerns.

05

Shipping & Logistics

Ask about available shipping arrangements, tracking information, international delivery, and order dispatch questions.

06

After-Sales Assistance

Report damaged, incorrect, or missing merchandise and request information about applicable return or refund procedures.

Velmoris women's apparel selection
FOR BOUTIQUES & PROFESSIONAL BUYERS

Make Your Wholesale Inquiry More Effective

Specific purchasing information helps us understand your needs and determine what can be confirmed for your business.

For New Wholesale Customers

Provide your business name, country, sales channel, product interests, and intended purchasing volume.

For Bulk Product Inquiries

Include the product titles or SKUs, sizes, colors, estimated quantities, and requested destination.

For Existing Order Questions

Include the order number, purchasing email, relevant product details, and a clear description of the issue.

For Product Quality Concerns

Describe the affected items and quantities. We may request photographs or other supporting information during review.

For time-sensitive orders, please discuss the required timeline before making purchasing commitments, as processing and transit dates must be confirmed separately.

BEFORE YOU CONTACT OUR TEAM

Information & Customer Care Guidelines

Accurate Business Details

Providing correct contact and company information helps us review your commercial inquiry and avoid confusion during ordering or correspondence.

Customer Privacy

We may request appropriate verification before sharing private order details or account information. Please avoid transmitting confidential credentials through ordinary email.

Product Availability

Our collection may change over time. Product availability and any special purchasing terms must be confirmed before order acceptance.

Commercial Expectations

Submitting an inquiry does not guarantee product reservation, account approval, a discount, or a specific delivery commitment.

Returns & Quality Support

Requests involving defective or incorrect products are reviewed according to the accepted transaction terms, applicable policies, and legal obligations.

International Retailers

When sourcing across borders, please provide your destination country and consider relevant import, tax, shipping, and resale compliance requirements.